I have just created my profile but it is not yet appearing on the site.

When you create a profile you will be sent an email to activate your account, make sure you have followed the instuctions in the email. Profiles also have to be approved before they appear on the site, this usually happens very fast but can sometimes take up to 24 hours.

The photo I uploaded is not appearing in my profile, why is this?

All photos must be approved before they can appear on your profile, which can take upto 24 hours. Please only upload photos of yourself, showing your face and/or body. Reasons for your photo not being approved include:

1. Overly sexually explict. Pictures of bottoms are ok, but please no genitals.
2. Images that are not photos, please no artwork or other images
3. Any photo of anyone who appears to be under 18 years of age.
4. Any photo showing the results of an excessive spanking, but a little redness is fine.
5. Any photo showing more than one person. Please only post photos of yourself.
6. Copyright material, if we believe that your photo might be the property of someone else.

My phone number/email address/website is no longer appearing in my profile, why is this?

We do not allow phone numbers or email addresses or websites to be included in profiles, if you do they will be deleted and repeat offenders my be banned. The only exception to this rule is if you run a spanking related website and place a link to Spanking Contacts on your site, we will then allow you to add direct contact details to your profile. In all other cases contact must be via the Spanking Contacts messaging system only.

How do get my profile to appear in the "Featured Profiles" section?

We choose the profiles we feel are going to be most appealing to new visitors to the site, so the more attactive you make your profile the more chance you have of being featured. Add photos and write in detail about yourself and what you are looking for in a spanking partner, and you will have a better chance of being featured.

I am a professional spanker/spankee, can I advertise on Spanking Contacts?

Yes you can, but please state in your profile that you are a professional and that there is a fee for your services. You may also add a link to your own website, but please add a link back to Spanking Contacts to your site. If we find that you have a link to your site on your profile and have not linked back to us your profile may be deleted.

I have just received a "Your search matching profiles" emails from you, how do I change how often I receive these or stop them altogether?

Firstly log into your Spanking Contacts account, then click on "My Settings" from the Member Panel on the left hand side. You will then see an option to change the frequency of these emails or stop them being sent to you.

How do I change my email address or password?

You can change your email address on the "edit your profile" page. Here you can change some other information including search preferences, address and other preferences about your daily routines, habits, hobbies etc.

After you've made your changes, click "Save" at the bottom of the page to save.

What is the purpose behind Instant Messenger, how do i get benefit from it?

This application is a faster way of communicating to other members of the site who are online. Its lists all the members who are online. When you send message, recipient will receive message and would reply. If unfortunately recipient doesn't receive message for some reason, then that message will be send to his onsite message Inbox.

How does "My Matches" works?

My Matches works according to the basic profile and "search preferences" at the bottom of the "edit profile" page.

When someone emails me, where does the email go and how do I respond?

When a member sends you a note, it goes straight into your onsite message Inbox. We then send an email to your personal email address to let you know that it's there.

To read the note, simply login to the site and go to your Inbox. If you decide to write back, simply click "reply", write your own note and send away. Your note will go straight into the member's onsite Inbox, and we'll let them know it's there with an email to their personal email address.

All communications with other members stay onsite so that you never have to give out any personal information until you feel completely ready. Then when you are, you can exchange phone numbers and even meet in person.

How do I edit my profile? How do I hide my profile?

To update your profile, click "Edit Profile" in Members Panel menu. Be sure to save your changes at the bottom of the screen when you're done.

Try to put your best foot forward with at least one photo and snappy, detailed essays about your interests. The photo is key since most people feel more comfortable writing to members they can see. Try to stay positive in your essays and let the real you shine.

To hide your profile, select "No" for the option "Other members can see when I'm online?" on the "Edit Profile" page  . Keep in mind, however, that members who are most active on the site keep their profile visible in all places because it ups their chances of connecting with people. And you never know, someone special may be looking for you and never get to find you if your profile is hidden.

When I suspend my membership, does it end my subscription? Can I put my subscription on hold?

No. Once you purchase a subscription, it will remain active for the remainder of your initial term.